I think instead of typing in !rules i think that putting all the rules on the MOTD will help people understand it because people cant be asked to type in anything so at least they can read it before joining or when dead.
And putting some admins on so the players know who to call or ask for assistance
Admins cant allways stay on the server. Active non nod69 admins should tell people to come here to the forum or contact an admin via steam. And I also think that we should have both !rules and the motd. That can be good to tell people check to rules or check the motd.
And when I joined today there was admins on the server. So i think that admins visit the server often.
That is right. I dont know if you are active on the server but you could also tell people to come here or contact someone via steam. And tell them to type !admins